Privacy Policy
Last updated: 2026-06-01
1. Purpose of collecting personal information
NEWDIH Inc. ("we") collects personal information to provide the NEWDIH APP service, verify identity, monitor usage, prevent abuse, improve the service, and respond to inquiries.
2. Information we collect
- Name / email / date of birth - Affiliated club / coach or player ID - Videos / training records / tactical drawings - Sign-in history / IP address (hashed) / User-Agent - Inquiry contents
3. Encryption and protection
- Email is stored as HMAC-SHA256 (lookup hash) and AES-256-GCM (reversible encryption); never as plaintext. - Videos are stored on Cloudflare Stream and accessible only via signed URLs. Processed frames and thumbnail images generated for AI analysis are stored on Cloudflare R2. - All traffic is encrypted with TLS 1.2+.
4. Third-party transfers
We don't share personal data without consent, except with these service providers: - Clerk (authentication) - Cloudflare (video / image delivery / Stream & R2 storage) - Stripe (payments / future) - Anthropic (AI features) - Email provider (Resend, etc.) - External storage integrations (only when you connect them): Google Drive / OneDrive (Microsoft) / Box / Dropbox. When connected, we access video files in your own storage using an authentication token that we issue and store encrypted.
5. Handling of minors aged 13-17
Use by 13-17 year-olds requires guardian consent. When invited as a player by a club, the invitation email is sent to the guardian's address, and the guardian accepts using their own Passport.
6. Your rights
- You may request disclosure, correction, suspension, or deletion of your personal data we hold. - Contact us via email (section 8).
7. Retention period
- Active account data: while the account is active. - After account deletion: erased or anonymized within 30 days, except where retention is required by law (e.g., 7 years for invoices). - Audit logs: 365 days.
8. Contact
NEWDIH Inc. — Personal Information Protection Manager Email: support@newdih.com
9. NEWDIH 가이드라인 준수
본 서비스는 NEWDIH ONLINE FOOTBALL CLUB GUIDELINE 시리즈 v1.0 (총 12종)에 따라 운영됩니다. 특히 다음을 준수합니다: - 02 PLAYER GUIDELINE: 선수의 발언과 생각은 평가나 순위에 사용되지 않습니다. - 03 GUARDIAN GUIDELINE: 보호자는 평가자가 아닌, 안전한 사고 환경을 지키는 존재로 위치합니다. - 각 가이드라인은 당사 지정 채널로 배포됩니다. support@newdih.com 으로 문의하세요.